Order to Cash Outsourcing Services for US Businesses
Improve cash flow, reduce receivables delays, and manage your entire order-to-cash cycle with expert support from CorientBS.
Trusted by US Accounting Practices
Trained in US GAAP & IRS Compliance
QuickBooks | Xero | Sage Intacct
Reliable Order-to-Cash Outsourcing Services Built for US Businesses
We offer:
CorientBS has designed order-to-cash outsourcing services that enable US businesses to manage invoicing, customer orders, receivables, and payment collections through organized and technology-enabled processes. We work in your ERP, including NetSuite, QuickBooks and SAP.
Faster invoicing
Better receivables control
Consistent collections follow-ups
Accurate cash application
Fewer billing errors
Faster dispute resolution
Clearer reporting
Scalable support
Why US Businesses Are Turning to Order-to-Cash Outsourcing Services
Handling order-to-cash activities internally is time- and resource-consuming, especially when order volumes rise. Order-to-cash outsourcing services help offer dedicated support, consistent workflows, and better visibility without additional full-time employees. Benefits include:
Improve Cash Flow Visibility
We track outstanding invoices, payment patterns, and collection priorities more consistently.
Reduce Days Sales Outstanding
Enables timely billing and follow-ups to reduce time between invoicing and payment, lowering your days sales outstanding (DSO).
Reduce Manual Work
AR Automation handles recurring data entry, payment matching, and routine follow-ups.
Strengthen Billing Accuracy
We verify order details, pricing, customer information, and invoice records before they escalate.
Improve Customer Communication
Professional follow-ups support collections while protecting customer relationships.
Handle Changing Transaction Volumes
Extra capacity covers staff shortages, seasonal peaks, and business expansion.
End to End Order to Cash Services We Deliver
CorientBS covers all-round order-to-cash outsourcing services that will handle all key activities from order processing to payment applications, as part of our finance and accounting outsourcing practice. We work on your systems, meet your approval requirements, and respect your finance procedures. Our services include:
1. Order Management
We capture, validate, and track customer order data to support downstream processing.
2. Credit Management
We run credit checks, monitor credit limits, and customer account reviews are done based on your policies.
3. Customer Billing and Invoicing
We prepare invoices using approved order, pricing, and customer data, then track invoice status.
4. Accounts Receivable Management
We run day-to-day accounts receivable management: managing customer balances, reviewing reports, and flagging overdue invoices.
5. Collections Support
We send reminders and follow-ups according to your priorities and communication guidelines.
6. Cash Application
We match incoming payments to invoices across the B2B payment flow and flag unmatched receipts.
7. Dispute and Deduction Management
We track billing disputes and deductions and gather the information needed to resolve them.
8. Reporting and Reconciliation
We prepare receivable reports, monitor KPIs, and support reconciliation of customer accounts.
Software We Work With
We work in your ERP, including NetSuite, QuickBooks and SAP.
Enterprise-Grade Data Security & Compliance
We protect vendor bank details, tax IDs and payment files with controlled access and documented processes.
Independent Audit Reports
SOC 2 Type II and/or ISO 27001 status and report date.
US Tax and Privacy Alignment
Processes aligned with IRS recordkeeping expectations and applicable data-protection requirements.
Infrastructure Safeguards
Encryption standard, multi-factor authentication, role-based access, logging.
Payment Fraud Controls
Call-back verification of vendor bank-detail changes and dual approval on payment runs.
Our Structured Approach to Order to Cash Outsourcing
Our order-to-cash outsourcing services follow a well-established transition and delivery process.
1. Assess
We review your current order-to-cash process, transaction volumes, systems, and current bottlenecks.
2. Design
We define workflows, responsibilities, escalation paths, approval controls, and reporting needs.
3. Transition
We handle access permissions, procedure documentation, and handover coordination.
4. Monitor and Improve
Continuous monitoring of performance will be done based on the agreed standards and will identify opportunities to improve accuracy and turnaround times.
AI-Enabled Order-to-Cash Services Without Losing the Human Touch
CorientBS has invested considerably in designing and deploying its own stack of AI tools. Combined with human review, we can help you improve processing without any disruptions.
Billy
Invoice Processing software
Corby
Bank Reconciliation Automation
Sherlock
Error Detection.
Galaxy
Workflow Management.
Smarty
Learning Management.
Luca
Year-End Preparation.
Flexible Order to Cash Support Models for US Businesses
Different businesses require different levels of operational support, and CorientBS is capable of giving that option based on your transaction volumes, internal capabilities, and service requirements.
Dedicated FTE Model
Under this model, a dedicated professional will be assigned only to handle your order-to-cash process like an extension of your team.
Get access to dedicated resources working according to your business workflows.
Consistent support for invoicing, receivables, and collections.
Defined responsibilities and reporting procedures.
Flexible capacity to support changing business needs.
Pay-Per-Transaction
Here you will pay only for the transactions that are processed, making it ideal for businesses with fluctuating order volumes.
Pricing linked to the agreed transaction volume.
Suitable for businesses with seasonal workload changes.
Support for defined activities such as invoicing and cash application.
Clear visibility into processing volumes and associated costs.
Block Hours Model
Purchase a predefined block of service hours to use for specific order-to-cash tasks as your workload requires.
Pre-agreed hours for eligible finance activities.
Support for invoicing, account reconciliation, and collections follow-ups.
Flexibility to allocate hours across agreed tasks.
Greater control over support hours and resource usage.
Fixed Monthly Scope
Under this model, you can outsource a set of order-to-cash activities for a fixed monthly fee, thus helping you manage your operating costs.
Clearly agreed monthly tasks and deliverables.
Predictable costs for the services included in the scope.
Defined turnaround times and reporting expectations.
Scope reviews to accommodate changing business requirements.
Ready to Simplify Your Cash Flow?
Contact our team to discuss your current order-to-cash process, transaction volumes, systems, and operational challenges. We can then assess your requirements and outline a suitable support model.
Why US Businesses Partner with CorientBS
Businesses choose CorientBS as being preferred for its expertise, technology-enabled delivery, and flexible support. Our approach is simple: improve day-to-day execution while maintaining visibility and control for your internal team.
What makes us appealing:
Fulfills Your US Business Requirements
We design our workflows as per business processes, reporting needs, and US standards.
Experienced Finance Professionals
Get access to experienced professionals who will do billing, reconciliations, and payments on your behalf.
Documented Workflows
All procedures will be well-defined and support you in consistent processing.
Technology Compatibility
Our professionals are comfortable working on your established platforms, backed by our IT solutions.
Flexible Delivery
We offer multiple options based on capacity and process requirements you need.
Connected Finance Operations
O2C support can complement CorientBS services such as Procure to Pay and Record to Report.
01
What are order-to-cash outsourcing services?
Through order-to-cash outsourcing services, some or all of the processes of customer order management, like invoicing, accounts receivable, and so on, can be handed over to an external service provider.
02
Which activities can CorientBS handle?
CorientBS is well-equipped and experienced in handling a wide range of order-to-cash activities, such as billing, tracking receivables, collections, and reporting, to name a few. You can either choose to outsource everything or agree to outsource a select few.
03
Can you work with our existing accounting or ERP software?
Yes, our team has been trained on a wide range of accounting software, which makes us capable of working with your stack of software and technology. We also developed an AI tool in-house that will work in sync with your existing ones, making life easy for you.
04
How can outsourcing help improve cash flow?
Outsourcing providers deploy dedicated professionals to enforce timely invoicing, consistent follow-ups, fast dispute resolution, and payment accuracy, thus improving your cash flow. However, for further improvement, you will also have to look at further refinement of processes and customer payment behavior.
05
Are end-to-end order-to-cash outsourcing services suitable for growing businesses?
Yes. Businesses can outsource the complete cycle or begin with specific activities, then adjust the scope as transaction volumes and operational needs change.
06
How do we get started with CorientBS?
Contact our team to discuss your current order-to-cash process, transaction volumes, systems, and operational challenges. We can then assess your requirements and outline a suitable support model.
Frequently Asked Questions
Ready to Transform
Your Order-to-Cash
Process?
Let’s discuss how CorientBS can help you streamline operations, strengthen financial control and achieve better outcomes.